In the Search of Community : From Recognition to Exploration of Information Needs



Type Appeared in Conference without Proceedings
MU Faculty or unit

Faculty of Arts

Description One of the social roles that libraries are starting to systematically meet, is community role. In the project Social Innovation in libraries, we help community-oriented libraries to design socially innovative services to address urgent civil problems. But these services cannot be designed ad hoc, they must be tailored to the needs and with the help of the communities. Because needy communities are very often non-administered communities, their members are library non-users however. This means that librarians have to leave the walls of libraries and search for the needy communities in the field. In our paper, we focus on technique librarians and others can use to identify communities and explore their needs, including information needs and information practices. Identifying communities and analysis of their needs is a prerequisite for the service design process and implementation of social innovation in community libraries.