Behavioural Branding- The Interdisciplinary Hilti Case

Authors

CAJTHAML Martin KAUFMANN Hans Rudigger MEIER Michael

Year of publication 2007
Type Article in Periodical
Magazine / Source International Journal of Management Cases
MU Faculty or unit

Faculty of Arts

Citation
Field Economy
Keywords behavioural branding; HIlti; philosophy; management; identity; behaviour; value
Description Agencies that are concerned with destination, corporation and product branding only recently discovered corporate identity and the subsequent behavioral aspects of brand management as a promising field of action. It is obvious that in a more and more ambiguous business environment, strong brands come into existence not only with excellent products or services but with a consistent, all-encompassing and differentiated presence that can be experienced by the customer. This paper illuminates the interdisciplinary conceptual roots of behavioural branding resulting from an academic-practitioner dialogue of three Liechtenstein institutions.

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